Try On Samples Service - What You Need to Know
♥ Once you have placed your order for the sample(s) you wish to try, you will receive a phone call from A|E Bridal to obtain credit card information and to discuss timing of your delivery. We require a card on file for all try on sample orders before the dress(es) can be sent out to you.
♥ Loaner samples will be in your possession for 2 days from delivery date. If you need the dress(es) for more than 2 days, please call us to discuss. Any dresses returned late without contacting us will result in a $75 fee. We use our samples day-to-day in store and if something is in high demand, a late returned dress is a great inconvenience to both us and to other brides.
♥ A|E Bridal only carries one sample of each dress in one size and color, unless otherwise specified.
♥ If a Try On Sample is out of stock this means it is probably being loaned to another bride. You can contact us to ask about time frame, or check back 7 days later and it should be ready for you to borrow!
♥ If a dress is returned damaged or dirty, the necessary cleaning or repair fee will be charged to the card on file. We will let you know before you are charged, and quote an amount based on the cost to the seamstress. If the dress is damaged beyond repair, the full price of the dress will be charged.
♥ If you purchase your dress with us after using our try on at home service, you will receive $100 credit back. This will apply to any dress you order, regardless of the sample(s) you borrowed.
♥ A return label will be included with your sample dress(es) so that you can simply package the box back up and drop off at your nearest UPS location when you are done.
♥ You will receive a sizing guide and measuring tape with the sample dress, to help with choosing which size you will order for your dress. If you would like professional advice during your at-home try on, you can contact us here to arrange a phone or video call with one of our expert stylists! Nothing makes us happier than helping a bride to feel happy, confident and beautiful in what she wears to say her "I do's"! ☺