fbpx

–  FREQUENTLY ASKED QUESTIONS –

We love meeting new brides and learning of their love story. We live for helping others during this journey of planning their wedding day fashion so we have gathered some of our most frequently asked questions from our brides that we hope will help you plan your visit with us to be even more than you hoped.   If you don’t see the information you need, or have further questions, please  contact us and we would be more than happy to help. 

What is the price range of your gowns?

Our wedding dresses are hand-selected from a variety of top designers! Our wedding dresses range from $800 to $3,000, which does not include alterations. The bulk of our wedding dresses are priced at $1200.00 to $1500.00 We do, however, have a fabulous sale area that your stylist will also share with you to ensure you are shown all of your options.

How far in advance should I schedule my appointment?

We recommend you schedule your appointment at least 10-12 months before your wedding day. Wedding dresses can take up to 4 to 6 months to produce and then you need to allow at least 2 months for alterations. Our appointments are typically an hour-and- a-half in length on Saturdays and during the week we can accommodate up to 2 hours. We do not want you to feel rushed in your appointment, so we do encourage week day appointments for a more relaxed experience. If you’re getting married sooner, you should schedule your wedding dress appointment right away and allow your stylist to go over all of the available options. No matter what we are confident we can help!

How many people can I bring with me to my appointment?

We suggest you keep your group size to 2-5. We find that the more people (and opinions) you have, the more overwhelmed you get and the more the excitement wears off. At the end of the day, we’re  our bride’s advocates and we want you to pick the wedding dress you love whether your Aunt Sue thinks it looks right or not. If you insist on a larger group please check with the store first to confirm a large group can be accommodated. We also care about our AEB guests experience and want it to be enjoyable for all. Because we can have up to 3 other bridal appointments going during yours, we need to make sure we have the correct seating available for your guests. And remember we do offer the private appointments and the guest count is game on!  We respectfully request that you leave small children at home.

What happens if I can’t show up to my appointment?

We require a credit card to reserve your appointment and personal stylist. If you cancel with less than 48 hours notice or if you don’t show up, we will charge your card $50. 

What is a trunk show and what is the advantage of purchasing your gown at one?

A trunk show is an event where we show an extended version of a specific designer’s collection. Typically, the show can run two days (Friday and Saturday) or possibly a full week. These events are designed to give our bride more options from that particular designer, sometime up to 30 more wedding dress designs visiting the store. For a list of events follow us on Instagram, Facebook and check out our AE blog. Often, the designer or a company representative is present at the trunk show, which allows you to experience the beauty of the collection and hear first-hand what makes it unique.

What should I bring to my appointment?

Feel free to bring pictures of wedding dresses that inspire you, whether they’re from our Instagram, Pinterest, Facebook or a Magazines. If you don’t already have a vision of what you like, no worries – we’ll help you figure out what you love!  We also encourage you to eat before or after your visit with us as we do not allow food and beverages in the shop with the exception of water. You will be assigned a bridal stylist who will walk you through every step of the process, even dressing you, so please come prepared knowing she will quickly become your best friend and more than likely be included on your guest list. Most important bring an open mind, you just never know what you will fall in love with.

Can we bring champagne and food to my appointment?

Lets toast the bride together! We only ask that you open the bottle outside of the store and be very mindful with it. Only one bottle per appointment to be used to celebrate the bride when saying yes to her dress. We do have champagne glasses here. We do not allow mimosas and we have a no food policy. You can imagine we have a store full of white things and we must eliminate potential accidents. 

Can we bring kids to our appointment?

We adore our little future AEB brides and grooms, but given the setting with so many precious things within reach, it is not the ideal place for kids. It is our experience that kids get bored during their stay and so it’s usually a much more fun time for all involved to leave the little ones at home.

What sizes are your wedding dress samples?

We believe every body is beautiful no matter the shape or size. Each of our stores are different in regards to the designers we make available but we focus on having a selection size of 6 to 28. Wedding dresses can be tricky with the sizing so beware they run small (can be 1 to 2 sizes off). 

Do you offer alterations?

We do not have dedicated AEB staff who are seamstresses, however we have searched high and low for the best talent in our local area. We have an amazing connection with these ladies and they will meet you at our store for your alteration appointments. We feel it is important for the team at AEB to be a part of this process so you are happy every step of the way. Each seamstress is different with their timelines, however it is safe to plan your alterations 6 to 8 weeks prior to the wedding. These ladies want you to be happy and they realize you are possibly at a stressful moment in the planning. We encourage every bride to communicate anything and everything to their seamstress. They are the expert on fit and can calm your fears but you must verbalize what you are thinking, seeing, AND, feeling and realize most everything can be fixed.

How do you handle payments?

Great question! Each bridal store works differently so it is good to understand before you begin shopping but before the payment, please establish a budget before trying on a wedding dress. Nothing worse then falling in love with something that is ideally out of the budget. As for payment, we do not order your dress until the dress is paid in full. We accept, cash, check, Visa, MasterCard, Discover and American Express. If this is financially challenging, please speak with her stylist to discuss other options. 

What if I lose or gain weight before my wedding dress arrives?

It is important to have a real conversation with your stylist about your weight loss goals before the big day. We allow our clients to select the size they wish to purchase, however we encourage them to be measured and to review the size chart by that particular designer (we have several different designers which means several size charts) and go with what fits you currently. Remember pounds do not always mean inches.  

– FOLLOW ALONG WITH US @AEBRIDAL AND TAG US AT #AEBRIDE –